Oops Something Went Wrong. Lets Go Back and Try Again. Service Code: I40uuoywmyjsmksl-169cffe2d0a

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When trying to start an Role app, y'all might get this error. Here are some things you can endeavour to fix the problem. We've listed the most mutual solutions showtime, so try them in order.

Restart your device

Wait a few minutes, restart your device, sign back in, and restart your app.

Repair Function from the Control Panel

How yous get to the repair tool depends on your operating system. Choose your operating system from the drop-down listing below.

1. Right-click the Outset push (lower-left corner), and select Apps and Features on the pop-up menu.

   

2. Select the Microsoft Part product you want to repair, and select Modify.

   Note:This will repair the entire Office suite even if information technology'south but one application you desire to repair such equally Word or Excel. If you have a standalone app installed, then search for that application by name.

3. Depending if your copy of Office is Click-to-run or MSI-based install, you lot'll see the following options to keep with the repair. Follow the steps for your installation blazon.

   Click-to-run

   In the window How would y'all like to repair your Function Programs, select Online Repair > Repair to make sure everything gets stock-still. (The faster Quick Repair choice is besides bachelor, simply it only detects and and so replaces corrupted files.)

   MSI-based

   In Modify your installation, select Repair and then click Continue.

4. Follow the instructions on the screen to consummate the repair.

1. Right-click the Start button (lower-left corner), and select Control Panel from the pop-upwards carte du jour.

   

2. From Category view, under Programs, select Uninstall a program.

3. Right-click the Microsoft Office product you want to repair, and from the drop-down, select Change.

   Note:If y'all accept a suite such every bit Microsoft 365 Family unit, Part Home & Pupil 2016, or Office Home and Student 2013, search for the suite proper name, even if it's only a detail application you desire to repair such as Word or Excel. If you have a standalone application such as Word or Excel, search for the application name.

4. Depending if your re-create of Office is Click-to-run or an MSI-based install, do the post-obit for your Function installation type:

   Click-to-Run installation type:

   In How would you like to repair your Role Programs, select Online Repair to make sure everything gets stock-still, and then select Repair. (The faster Quick Repair choice is also bachelor, but it only detects and and then replaces corrupted files.)

   MSI-based installation type:

   In Change your installation, select Repair and so click Continue.

5. Follow the remaining instructions on the screen to complete the repair.

1. Click the Start button > Control Panel.

2. From Category view, nether Programs, select Uninstall a program.

3. Click the Office production yous want to repair, then click Modify.

   Notation:If you have a suite such as Microsoft 365 Family, Office Home & Pupil 2016, or Office Dwelling house and Student 2013, search for the suite name, even if it's only a particular application you want to repair such as Give-and-take or Excel. If you have a standalone awarding such every bit Word or Excel, search for the application proper name.

4. Depending if your copy of Role is Click-to-run or an MSI-based install, do the following for your Function installation type:

   Click-to-Run installation blazon:

   In How would you similar to repair your Office Programs, select Online Repair to brand sure everything gets fixed, and then select Repair. (The faster Quick Repair option is also available, but it but detects and then replaces corrupted files.)

   MSI-based installation type:

   In Change your installation, select Repair and then click Continue.

5. Follow the remaining instructions on the screen to complete the repair.

Uninstall and reinstall Function

Uninstall Office using easy fix

1. Select the push below to download and install the Part uninstall back up tool.

   Download

2. Follow the steps below to download the uninstall support tool according to your browser.

   Tip:The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open.

   Edge or Chrome

   • In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open.

     

   Edge (older) or Internet Explorer

   • At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.

     

   Firefox

   • In the pop-up window, select Save Fileand then from the upper-right browser window, select the downloads pointer > SetupProd_OffScrub.exe.

     

3. Select the version you lot desire to uninstall, and then select Adjacent.

4. Follow through the remaining screens and when prompted, restart your calculator.

   After y'all restart your figurer, the uninstall tool automatically re-opens to complete the final stride of the uninstall process. Follow the remaining prompts.

5. Select the steps for the version of Office yous desire to install or reinstall. Close the uninstall tool.

   Microsoft 365 | Part 2021 | Office 2019 | Office 2016 | Office 2013 | Office 2010 | Office 2007

Having problem installing Role? Use the offline installer

If you're all the same having trouble installing Function using the steps in the install manufactures shown higher up, attempt using the offline installer.

The Part offline installer may help bypass potential proxy, firewall, antivirus, or Net connection bug that might occur during an Office installation.

For steps to install an offline version of Office, see Use the Office offline installer and select the correct tab for your version of Office.

Need more than assist?

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Source: https://support.microsoft.com/en-us/office/-something-went-wrong-error-when-you-try-to-start-an-office-app-4b4471dd-cf86-4a37-910d-35a01a6c7d17

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